Terms of service
How to use Notify accounts, send messages and manage service payments.
This page explains general service usage. Contact support for legal entity details, a formal contract and individual terms.
Service scope
Notify lets companies manage SMS, Telegram, WhatsApp, voice, email and push messages through a dashboard and API. Availability of a channel depends on its provider or the company’s own account, the active plan and configuration.
Accounts and messages
The company manages user permissions, API keys and channel accounts. Use contacts only with a lawful basis and obtain consent where required. Do not use the service for spam, fraud or unauthorized disclosure of data. Rotate exposed passwords or tokens and notify support.
Pricing and payments
The dashboard shows the active plan, channel prices and available balance. Check prices, balance and spending limits before sending. Payment confirmation depends on the selected payment method. For a billing or refund question, provide the payment identifier; this page does not promise automatic refunds.
Sending and delivery
Acceptance of a request does not mean delivery to the recipient. Messages may pass through queues, moderation and a provider. Recipient devices, bot binding, operators and provider restrictions affect the result. Message details in the dashboard show the status and available failure reasons.
Individual agreements
Specific SLA, support levels and commercial terms are established in a written agreement. For service termination, account closure or documentation, use the contacts below.